PRIVACY POLICY

This Privacy Policy explains how we collect, use and share your personal information when you visit or make a purchase on chaboceau.com (the Site)

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including browser type, IP address, time zone and some cookies stored on your device.

While browsing the Site, we collect data about the pages or products you view, which sites or search terms referred you to the Site and details on how you interact with the Site. We refer to this automatic data as Device Information.

We collect Device Information using:

  • Cookies
  • Log files
  • Web beacons, tags and pixels
  • Google Analytics

When you make or attempt to make a purchase, we collect information such as name, billing and shipping address, payment information, e-mail address and phone number. We also collect data through our chat and contact form. We call this Customer Information.

When we refer to Personal Information in this policy, we mean both Device Information and Customer Information.

HOW WE USE PERSONAL INFORMATION

Customer information is used to:

  • Process orders (payment, shipping and billing)
  • Contact you regarding your order or questions
  • Respond to requests
  • Analyse orders to identify risks or fraud
  • Share product or service information and promotions if aligned with preferences

Device information is used to:

  • Identify potential risk or fraud (for example IP validation)
  • Improve our website through behaviour analytics, marketing effectiveness and user interaction analysis

SHARING PERSONAL INFORMATION

We share Personal Information with third parties to support the purposes listed above such as Prestashop, Google Analytics or legally required disclosures.

BEHAVIOURAL ADVERTISING

We use Personal Information to provide relevant targeted ads. You can opt out on Facebook Ads Settings or Google Ads Settings.

DO NOT TRACK

We do not change our data practices when we receive a Do not track signal.

STORAGE AND SECURITY

We implement administrative, physical and technical measures to protect Personal Information. Absolute security cannot be guaranteed. If legally required, we will notify you of any unencrypted data breach.

DATA RETENTION

If you place an order, we keep Customer Information until deletion request.

YOUR RIGHTS

If you are an EU resident you may request access, correction, update or deletion of your Personal Information. Contact us to exercise these rights.

CAN-SPAM

We comply with CAN-SPAM by using accurate headers, identifying promotional emails, including physical business address, monitoring third party email services, processing unsubscribe requests and including unsubscribe links.

THIRD PARTY SITES

This policy does not apply to external websites linked from this Site.

CHILD PRIVACY

This Site is not intended for individuals under 18. If we become aware of minor data, we delete it where reasonably feasible.

CONTACT

For questions or complaints: [email protected]